Lettings Officer

1\-2 month contract position with a local authority

Summary

• This is a 1\-2 month contract position with a local authority, focused on supporting the day\-to\-day operations of the Choice Based Lettings (CBL) system. The role is crucial in ensuring the efficient letting and pre\-letting of council and housing association properties. It involves managing nominations to housing associations and special schemes, providing detailed housing advice, and maintaining accurate administrative and IT records in compliance with legislation, policy, and organizational standards.
  

Responsibilities

• Efficiently manage the letting and pre\-letting of Council and Housing Association properties.
  


• Undertake nominations to Special Schemes and Housing Associations, ensuring adherence to all nomination procedures.
  


• Deputize for the Senior Lettings Officer in their absence and supervise Lettings Assistants as needed.
  


• Prepare reports and conduct special projects and investigations as required.
  


• Respond to correspondence, including Members’ casework and inquiries from other services, agencies, and Senior Managers.
  


• Prepare reports for consideration by the Case Review Panel and administer and monitor the appeals system.
  

Essential Experience Required

• Experience responding to Members' inquiries, preferably within a local authority setting.
  


• Experience working in a housing lettings, allocations, or customer\-facing environment.
  

Essential Qualifications Required

• Good standard of education (e.g., GCSEs or equivalent).
  


• Competence in IT systems and data handling.
  

Additional Information

• Working hours: 35 hours per week
  


• Bi\-weekly payments
  


• The role closes soon, apply ASAP.
  

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