Licensing Applications Officer

• Hourly Rate: £13.12 PAYE
• Location: Oxford City
• Job Type: Temporary, Immediate Start

Join the Oxford City Council in an exciting and dynamic role as a Licensing Applications Officer. This entry-level position is crucial for administering the Selective Licensing scheme, ensuring private rented homes in Oxford meet safety and management standards. If you're enthusiastic about delivering excellent customer service and eager to learn, this role offers a fantastic opportunity to contribute to building a world-class city.

• Handle customer calls and respond to a high volume of emails efficiently.
• Use detailed procedure notes and complex information systems to process licensing applications accurately.
• Adapt quickly to changes in legislation and implement new procedures effectively.
• Provide outstanding customer service through phone and email interactions.
• Work within a diverse and fast-paced environment, where quick learning and information retention are key.

• Strong ability to provide excellent customer service.
• Keen eye for detail and a proactive approach to problem-solving.
• Openness to learning new skills and adapting to new challenges.
• Ability to work effectively both independently and as part of a team.
• No previous experience in licensing required; full training will be provided.

• Competitive hourly rate of £13.12.
• Flexible and hybrid working options.
• Comprehensive training

Join a supportive team that values new ideas and initiatives. Help us deliver service excellence and contribute to building a fairer, greener Oxford. If you are ready to start immediately and are looking for a role where you can grow and make a real impact, apply now!