Logistics Coordinator - temp to perm

A furniture supplier based in Hanwell, West London is looking for a temporary Logistics Co-ordinator to start asap. This position may be come permanent after 3 months so if you are available long term, that will be ideal! Full time in the office, Monday-Friday, 8am-5pm with 1 hour lunch (unpaid). Previous experience in this role and in the transport sector is essential. If you have worked for a furniture company even better! Location is very important so ideally based in the Hanwell/Greenford/Southall or Ealing area. You will be working with a very friendly and supportive team.

Main duties include:

• Oversee post-sale communication with agents, landlords, tenants, & management companies via telephone and email - booking in deliveries, liaising with residents with high levels of customer service.
• Route efficiency & scheduling of deliveries
• Raise Sales orders as required
• Provide dedicated central support for our installation teams on the road, problem solving and helping to resolve issues remotely.
• Ordering stationery and toiletry sundry purchases as required
• Supporting Ops Manager South with pastoral care to all ops & customer service & installation teams
• Recording daily shipment values.
• Booking van parking requests sent via the installation teams.
• Provide live, daily communication updates to the installation and warehouse teams, using all available platforms (i.e., Teams, Office 365, WhatsApp).
• Process any returns in a timely manner, making sure credits are released on time.
• Review process stages on Orderwise, via date importance and status progress.
• General housekeeping and the maintenance of Orderwise ERP.
• Manage correspondence and appeals regarding penalty notices and fines.
• Organise parking ticket payments and advise Finance / HR of relevant deduction for employees.
• Track daily delivery activity through the online management portal (RAM Tracking).
• Projects overview - appropriately resource, picked on time, paperwork printed, sign off sheets completed and return processing.
• Projects OW allocation, routing, and assisting resource planning
• Allocation of vehicles against daily rota, van key & driver fuel card security

If you are available immediately and have previous experience as a Logistics Co-ordinator/Administrator then please get in touch!