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Membership Administrator

Job Description - Membership Administrator

?? We're Hiring: Membership Administrator
?? Base: Dunfermline (travel across Fife - expenses paid)
?? Full-time | 36 hours/week | Mon-Fri
?? £15/hour | Temp for 3 months | Immediate Start

Are you organised, detail-oriented, and great with people?
We’re looking for a Membership Administrator to join a busy leisure team on a temporary basis—starting ASAP!

?? What You’ll Be Doing:
  • Processing memberships + direct debits

  • Registering applications accurately

  • Handling invoices + correspondence

  • Responding to customer queries and complaints

  • Creating management reports + stats

  • Cancelling/suspending memberships when required

  • Liaising with leisure centre teams

  • Supporting system and process improvements

? What You’ll Need:
  • Strong experience with databases + word processing

  • Excellent customer service + communication skills

  • Confident dealing with complaints and sensitive info

  • Strong time management + accuracy

  • Ability to work independently and meet deadlines

  • Positive, adaptable, and reliable attitude

?? Must be able to travel throughout Fife (expenses covered)
??? Immediate start - don’t wait to apply!

?? Interested? Apply now and start making an impact right away!

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