Membership Administrator

Membership Administrator

Medical & Healthcare - Membership Body

Hybrid - 2 days in the London office (Monday and Tuesday ideally), 3 days working from home)
Salary £15.38 - £17.58 per hour
Start ASAP

Our client is a prestigious healthcare membership organisation representing medical professionals across the UK, are now seeking a dedicated and detail-focused Membership Administrator to join their supportive team.

The Role

The Membership Administrator will be at the heart of the organisation’s member services, ensuring that medical professionals receive prompt, accurate, and courteous support throughout their membership journey. You will also play a key role in supporting internal committees—coordinating meetings, distributing documentation, and liaising with members and healthcare leaders involved in governance and standards development.

Responsibilities

- Respond to membership queries from healthcare professionals via email and phone.

- Process new membership applications, renewals, and upgrades using the CRM system.

- Maintain accurate and compliant member records in line with data protection regulations.

- Coordinate and provide administrative support for internal committees and working groups, including scheduling, agendas, minute-taking, and document circulation.

- Act as a point of contact for committee members, ensuring timely communication and follow-ups.

- Assist in preparing membership reports and dashboards for the Membership Manager and leadership team.

Essential Skills

- Previous experience in a membership or administrative support role, ideally within a healthcare or professional membership body.

- Experience supporting committees, governance groups, or working groups (e.g., arranging meetings, preparing papers, drafting minutes).

- Strong verbal and written communication skills, with confidence interacting with senior professionals and clinicians.

- Highly organised, with excellent attention to detail and a proactive approach.

- Familiarity with CRM systems

- Understanding of GDPR, confidentiality, and professional standards within healthcare settings.

To apply to this role please send your CV.

Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.

Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.