Logo-of-Mosaic-Recruitment-,-hiring-for-jobs-in-UK-on-GrabJobs

Membership Coordinator - Temporary contract

icon building Company : Mosaic Recruitment ,
icon briefcase Job Type : Contract
icon geo-alt Brickendon, Hertfordshire

Number of Applicants

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Job Description - Membership Coordinator - Temporary contract

  • This role is a minium of one month or possibly longer
Job Title: Membership Coordinator - Temporary position
Location: Just outside Hertford SG13
Salary: £25,000 or £13.74ph
Hours: TBC
Department: Membership Team
Reports to: Membership Manager

About the Role:
We are seeking a proactive and customer-focused Membership Executive to join our dynamic Membership Team within the motor industry. This is an exciting opportunity to support and grow a thriving network of professionals, businesses, and organisations in the automotive sector. You will play a key role in delivering excellent service to our members and supporting retention, engagement, and recruitment efforts.

Key Responsibilities:
  • Member Support & Engagement
    • Act as the first point of contact for member queries via phone, email, and online channels
    • Ensure a professional and helpful approach to all member interactions
    • Maintain strong relationships with existing members and support retention efforts
  • Membership Administration
    • Process new member applications and renewals accurately and efficiently
    • Maintain and update member records on the CRM system
    • Prepare welcome packs and renewal reminders
    • Assist with invoicing and payment follow-ups
  • Recruitment & Marketing Support
    • Support campaigns aimed at attracting new members
    • Attend industry events, shows, and exhibitions to promote membership
    • Assist in the creation of marketing materials and communications
  • Data & Reporting
    • Provide regular reports on membership trends, joiners/leavers, and engagement metrics
    • Ensure data accuracy and GDPR compliance
  • Project Support
    • Support the Membership Manager with projects aimed at increasing member value
    • Assist with organising member webinars, training sessions, and networking events
Skills & Experience:
  • Excellent communication skills – both written and verbal
  • Strong IT skills including Microsoft Office and CRM systems
  • Attention to detail and ability to manage multiple tasks
  • Friendly, confident, and professional approach to customer interactions
  • Ability to work both independently and as part of a team
Original job Membership Coordinator - Temporary contract posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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