Migration Support Technician - 450384

Company : Confidential

Job Description - Migration Support Technician - 450384

SC clearance
Migration Support Technician
Contract

Job Title: Migration Support Technician
Location: Glasgow G2
Client: Defence Industry
Length of contract: 2- 4 weeks support on project
Pay: £25.15 per hour- Umbrella
Clearance Requirements:

Must have an active SC Clearance or be willing to undergo SC Clearance.
Must hold a valid UK passport and be a British Citizen (without dual nationality).

Role Overview:
We are seeking reliable and detail-oriented Migration Support Technicians to assist with a large-scale device refresh project. The role involves setting up refresh clinics, handling device handovers, updating systems, and supporting end users during device migration.
Key Responsibilities:

Assist in setting up and maintaining the Refresh Clinic at designated sites.
Move devices as instructed by the Contractor Engineer and Site Manager from onsite storage to the Refresh Clinic.
Login to systems as directed, using devices provided.
Refresh laptops by collecting existing devices from users and handing over new devices, strictly following the migration schedule and project processes.
Ensure accurate handover and collection of devices per the migration schedule.
Update workflow management systems correctly at all relevant steps.
Promptly report any issues during the migration process to the Contractor Engineer and Site Manager.
Escalate unresolved issues to onsite Post Migration Support Engineers.
Conduct manual daily stock checks and report findings.
Package collected devices according to the device Designation Rules, clearly marking items for disposal or refurbishment.
Securely move all devices and equipment back into onsite storage at the end of each day.

Skills & Experience Required:

Previous experience supporting device refresh/migration projects (desirable but not essential).
Comfortable handling hardware and working within structured processes.
Strong attention to detail and record-keeping skills.
Good communication skills to liaise with engineers, managers, and end-users.
Ability to work independently under instruction and as part of a team.
Physically capable of moving and handling IT equipment.

Other Requirements:

Must adhere strictly to security and confidentiality requirements on all sites.
Willingness to work occasional extended hours to meet project deadlines.

Original job Migration Support Technician - 450384 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Migration Support Technician - 450384

Job Description - Migration Support Technician - 450384

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