Mystery Shopper

Join Our Team as a Mystery Shopper!

Are you on the lookout for a unique opportunity? If you have a keen eye for detail and a passion for customer service, we want YOU to be our next Mystery Shopper!

About Us:
We are a leading UK Grocery store delivering exceptional service to our clients. To maintain our high standards, we are seeking a diligent and observant Mystery Shopper to join our team on a temporary basis in Welwyn Garden City.

Role Overview:
As a Mystery Shopper, you will play a vital role in assessing and enhancing our customer experience. You will visit our branches, evaluate service delivery, and provide valuable feedback that helps us improve. This is a fantastic chance to contribute to our mission while enjoying a fun and engaging work environment!

What's in it for you?

• Hourly Rate: Starting at £13.36
• Temporary Contract: Great for those seeking short-term work
• Travel: Must have a driving licence and be able to drive both manual and automatic to be considered for this role

Key Responsibilities:

• * Purchase product samples from stores for internal reviews and benchmarking.
  * Manage and reconcile company card transactions and receipts.
  * Maintain high standards of food hygiene and safety during transport and storage.
  * Take in-store photos using a company mobile device as part of the review process.
  * Update internal systems and trackers daily with shopping activity.
  * Plan routes and workdays for maximum efficiency.
  * Attend team days and contribute to a collaborative team environment.
  * Participate in training and development opportunities to stay current with product knowledge.
  * Support wider business initiatives and change programmes as needed.

What We're Looking For:

• * Strong problem-solving and organisational skills
  * Excellent communication and interpersonal abilities
  * Ability to work independently and as part of a team
  * Good time management and adaptability under pressure
  * Attention to detail and accuracy in record-keeping
  * Good IT proficiency (Microsoft 365)
  * Experience in customer-facing roles
  * Ability to navigate around supermarkets

Requirements:

• Access to a personal vehicle
• Clean UK driving licence
• Willingness to travel within a 15-mile radius of Welwyn Garden City
• Ability to follow direction and collaborate with multiple teams
• Willingness to attend occasional team events and meetings

Location:
Our office is conveniently located just a 19-minute walk from Welwyn Garden City train station, making it easy for you to get to work!

Why Join Us?

• Become part of a supportive and dynamic team
• Gain valuable insights into the operations of a financial institution
• Enjoy the thrill of undercover work while making a difference

Don't miss out on this fantastic opportunity to make a real impact while enjoying a flexible work schedule. Apply today and let's make shopping a mystery together!

We can't wait to meet you and welcome you to our team!

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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