NEC Revenues Application Support Officer

NEC Revenues Application Support Officer

Rate: £199.12 per day (Inside IR35)

Contract: 3 months

Location: Mainly remote - with 1/2 days a month in Bristol

We're looking for an experienced Application Support Officer with strong NEC Revenues application experience to join a busy IT Operations team supporting critical services across the organisation. This role will see you providing expert support to the NEC Revenues system and its modules, ensuring smooth day-to-day operations and assisting with new implementations.

• Provide 2nd line support for the NEC Revenues application, ensuring stability, reliability, and compliance
• Support the implementation and configuration of new NEC modules including CA-SPA, Email Connect, and Integration Hub
• Manage and monitor batch processing routines, including those related to revenues recovery workflows
• Administer access controls, user provisioning, and permission audits
• Troubleshoot system issues and liaise with third-party vendors as needed
• Handle system updates, configuration changes, and patching
• Respond to change requests and contribute to testing and deployment processes
• Maintain clear communication with internal stakeholders and end users

• Strong experience supporting NEC Revenues (Northgate) systems within a local government or public sector setting
• Confident in handling batch processing, revenue reconciliation tasks, and system integration
• Familiarity with NEC modules such as CA-SPA, Email Connect, and Integration Hub
• Proven problem-solving, incident management, and documentation skills
• Comfortable working in a user-focused support environment

This is an excellent opportunity for a candidate with NEC Revenues expertise to join a high-impact team delivering essential

*Rates depend on experience and client requirements