Neighbourhood Assistant

We have an exciting opportunity to recruit 2 x Neighbourhood Housing Assistants in Liverpool & St Helens on a full-time, temporary basis for a minimum of 3 months paying up to £18 per hour with hybrid working.

You will play an important role in supporting the Neighbourhoods team, providing a range of clerical and administrative support by liaising with tenants, providing advice and assistance on a range of housing management issues and ensuring an efficient service is delivered to tenants, colleagues and stakeholders across the business.

Your new role

• Providing administrative support to the Neighbourhood Housing team including electronic filing, processing purchase orders, dealing with invoices, payments and petty cash
• Arranging appointments, managing diaries, planning and organising meetings, greeting visitors, managing keys and fobs
• Dealing with incoming and outgoing emails, distributing and circulating as required, as well as writing letters and dealing with general enquiries
• Supporting tenancy and estate management functions, liaising with Income teams to maximise income and liaising with the Allocations team to ensure demand is met for properties
• Responding to landlord reference requests

What you'll need to succeed

• Experience of working within a Housing/Neighbourhood Management setting, dealing with customers face to face and over the phone
• An understanding of housing legislation and best practice
• Ability to identify additional issues and risks when dealing with vulnerable tenants

What you'll get in return

• Weekly pay
• Option to be paid PAYE or Umbrella
• Hybrid working
• Competitive salary

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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