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Neighbourhood Housing Officer

Job Description - Neighbourhood Housing Officer

Neighbourhood Housing Officer
Sevenoaks, Kent
Temp – 6 Months
Full Time Are you passionate about creating safe, thriving communities and supporting tenants to build sustainable lives? We're working with a leading Housing Association in Kent to recruit an experienced Neighbourhood Housing Officer on a temporary ongoing basis. THE ROLE
This is a key frontline role responsible for managing tenancies, supporting sustainable living, and maintaining safe and welcoming neighbourhoods.
  • Manage a portfolio of tenancies across all tenures, delivering tailored, proactive housing services.
  • Support new tenants to settle into their homes and understand their responsibilities.
  • Handle tenancy changes, including transfers, mutual exchanges, and under-occupation.
  • Respond to and manage reports of anti-social behaviour, safeguarding, and tenancy breaches.
  • Prepare legal documentation and attend court where necessary.
  • Conduct estate inspections and take action to improve environmental conditions.
  • Promote tenant engagement and connect residents with training, employment, and financial wellbeing resources.
THE CANDIDATE
We are seeking a confident and experienced Housing professional with a background in tenancy or neighbourhood management.
  • Previous experience in a similar Housing Officer or Tenancy Officer role is essential.
  • Strong understanding of housing legislation and best practice.
  • Excellent interpersonal and communication skills with a customer-focused approach.
  • Able to manage complex cases under pressure and meet performance targets.
  • IT literate with experience in using housing or CRM systems.
THE CONTRACT
Full time, Monday- Friday
Length of Contract: 6 Month Contract, potential for extension
Rate: The pay for the role is £24.00 per hour LTD company rate. The PAYE equivalent is £20.46 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email .uk or call and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!
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