Neighbourhood Manager

3 month contract with a local Authority

Job Purpose

• Responsible for leading and coordinating services within a designated area to ensure safe, clean, and thriving communities. This role involves working closely with residents, local partners, and internal teams to address community issues, improve housing services, and enhance the quality of life for residents.
  

Key Duties/Accountabilities

• Act as the primary point of contact for residents within the neighbourhood.
  


• Manage and monitor housing services, including tenancy management, estate inspections, and anti-social behaviour cases.
  


• Build strong relationships with residents, community groups, and local stakeholders to foster community engagement and empowerment.
  


• Coordinate with internal departments (repairs, lettings, income, etc.) to ensure a seamless service delivery.
  


• Lead neighbourhood improvement initiatives and community development projects.
  


• Monitor and report on neighbourhood performance indicators, including resident satisfaction and service outcomes.
  


• Respond to complaints and enquiries in a timely and professional manner.
  


• Ensure compliance with health and safety, safeguarding, and equality and diversity policies.
  
  

Essential Experience Required

• Experience in being a Team Lead is Essential.
  

Additional information to note

• This role is 36 working hours per week.
  


• Enhanced DBS is required for this role.​
  

The role closes on 30/05/25