NetSuite Consultant/ Business Analyst Ecommerce

Job Opportunity: NetSuite Consultant/ NetSuite Business Analyst (eCommerce)
Client: Global, Not-for-Profit Organisation
Start Date: From July 2025
Duration: Through February 2026 (extension possible)
Location: Remote
Contract Type: Outside IR35

About the Project

A global, not-for-profit organisation is seeking an experienced Business Analyst/ Consultant with strong expertise in NetSuite to support its business operations, particularly in finance-related workflows. This role involves close collaboration with Finance stakeholders, developers, and cross-functional teams to gather requirements, define user stories, and support testing and implementation activities.

The position forms part of a wider remediation initiative and plays a key role in ensuring the NetSuite platform continues to meet evolving business needs. The successful candidate will bring strong analytical capabilities and a solid understanding of financial operations in a technology-driven environment.

Key Responsibilities

• Work closely with business users and stakeholders to gather and document comprehensive business requirements for NetSuite and BigCommerce platforms.
• Translate business needs into clear and actionable user stories, acceptance criteria, and test scenarios, aligned with Agile methodologies.
• Ensure all requirements are complete, consistent, and aligned with organisational objectives.
• Collaborate with development teams to refine and prioritise the product backlog.
• Participate in Agile ceremonies such as sprint planning, reviews, and retrospectives.
• Lead and execute User Acceptance Testing (UAT) to ensure platform changes meet business requirements.
• Identify, escalate, and help mitigate risks and issues that may impact scope, quality, or timelines.
• Provide training and support to business users to encourage adoption of the NetSuite platform.
• Maintain strong alignment with Finance operations, including product, order, inventory, customer management, and reporting.
• Utilise tools such as Jira, Confluence, or Trello for documentation and collaboration.

Required Skills & Experience

• Demonstrable experience as a Business Analyst with a focus on NetSuite.
• Experience with BigCommerce or similar eCommerce platforms (e.g. Shopify, Magento, Salesforce Commerce Cloud) is highly desirable.
• Strong understanding of financial processes and operations.
• Hands-on experience with NetSuite customisation, including themes, apps, APIs, and integrations.
• Familiarity with Agile delivery models and practices.
• Excellent written and verbal communication skills.
• Comfortable working collaboratively with both technical and non-technical teams.
• Highly organised, with strong attention to detail and the ability to manage multiple priorities.