Night Shift Customer Service Advisor

Are you looking for a new Temporary Customer Service position? Would you like to work from home? If so, Red wants to speak with you!

Red Recruitment is recruiting temporary Customer Service Advisors to work night shifts remotely, for a well-known large outsourcer who provides customer service for a number of their clients who are well-known brands.

Please note, this is a night shift position.

Package:

• Hourly rate: £12.41 per hour
• Days: 5 out 7 days per week
• Hours: 12am - 8.30am (37.5 hours per week)
• Contract: 4 weeks temporary assignment
• Start dates: 15th / 16th July

Job role:

You will be answering inbound customer calls, thanking the customer for their time and responding to their query. You will be following a script to ensure all the correct information is provided to the customer.

There will be a high volume of calls, therefore, you must be able to answer them in a timely manner. An internet speed check will be completed before you start to ensure there is no delay with you receiving these calls.

Requirements:

• You must have an appropriate home set up
• You must have a non Apple or Chrome computer to use
• WiFi is not prohibited, therefore you will need to use an ethernet cable
• You should be customer orientated and be happy to speak to a number of customers
• Excellent communication skills, particularly verbal is essential due to the nature of the calls

This is a great opportunity for those looking for a new temporary role with an imminent start.

Red Recruitment (Business)