Office Administrator - Willenhall

We are seeking an experienced, efficient, and approachable Office Administrator to join a supportive team at a Key Stage 1, 2 and 3 Pupil Referral Unit in Walsall. This is to start from September.

About the Role

This is a varied and busy role where you will:

Welcome visitors to the school, dealing courteously and efficiently with parents, local authority officials, medical officers, suppliers, and other visitors.

Manage the switchboard, dealing effectively with telephone calls, transferring callers to relevant staff, and taking and passing on messages promptly.

Receive and respond to incoming calls and emails, routing messages appropriately or obtaining/making outgoing calls as requested.

Monitor entry systems for the main gate and reception area, ensuring safeguarding and security procedures are followed at all times.

Communicate effectively with parents via telephone, email, or written correspondence.

Work both independently and as part of a team, prioritising workload to meet deadlines.

Prepare letters and mailings using database and mail merge systems.

Word process, proofread, and format letters, reports, and other documents for internal and external circulation to a high standard.

Be responsible for providing refreshments to visitors as appropriate.

Support the organisation of school events, ensuring administrative arrangements run smoothly.

Maintain the tidiness and presentation of the school office and meeting rooms.

Uphold and promote the school's commitment to equal opportunities in all aspects of practice.

About You

Proven administrative experience, ideally within an educational or public sector environment.

Excellent communication and interpersonal skills to liaise effectively with a wide range of people.

Strong organisational skills with the ability to prioritise and manage workload to meet deadlines.

Experience in using specialized school software such as SIMS or similar platforms.

Professional, calm, and approachable manner with a commitment to inclusive and equal opportunities practice.

Flexible, reliable, and able to maintain confidentiality and discretion at all times.

For more information, please get in touch with Zeena on /

By registering with Tradewind, we can offer you:

• We attract top education talent and in return offer top rates of pay
• We care about your training and development more than any other agency - which is why we can offer you more certified CPD courses than any other education recruitment agency, 25 to be exact! That's 18 more than our next nearest competitor
• Great referral scheme - recommend a friend and earn up to *£100
• Full interview preparation and assistance - so you're fully prepped and confident, increasing your chances of success
• Help with lesson planning - our support doesn't stop once we've secured you a placement
• Online Portal for your timesheets and log your availability
• Free social and networking events to get to know your peers and consultants