OneEPR Business Change Analyst

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. 

The vision for our single corporate services is to:

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.   
• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.  
• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.  
• Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. 
• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.  
• Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.  
• Build resilience for individuals and our teams. 

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally

NHS Band 6 - Salary £38,682 - £46,580 per annum

Fixed term contract - 2 years

Full time - 37.5 hours per week 

Location - Isle of Wight (Isle of Wight NHS Trust) St Marys Hospital

Applicants must have an existing, unrestricted right to work in the UK, as we are unable to provide visa sponsorship for this role.

The OneEPR Program exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues.

The solution is the direct result of the combined vision and strategic goals of:

1. Isle of Wight NHS Trust (IWT)
2. Portsmouth Hospitals University NHS Trust (PHU)
3. Hampshire Hospitals NHS Foundation Trust (HHFT)
4. University Hospital Southampton Foundation Trust (UHS)

The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years .

The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way, according to best practice, efficiently and consistently.

Our EPR will act as an enabler for a greatly improved integrated healthcare system, in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions. The key objectives of the program are:

1. Enhance patient care by empowering clinicians, providing them with the right information at the right time and in the right place
2. Improved continuity of care for many of our patients who receive treatment at more than one Trust
3. Provide a ‘single source of truth’, making sharing information across pathways much simpler
4. Maximise efficient working and reduce errors when making decisions
5. Allow significantly greater clinical information-sharing with our partners in primary care, community care, mental health and ambulance
6. Enable integration of acute services across the four Trusts

Job purpose

The Business Change Analyst will be responsible and lead the delivery and provision of change activities and work plans for projects within the OneEPR programme.  To support the Programme Manager in delivering successful transition of business change, programme benefits and outcomes into operational areas. The change management team will be instrumental in identifying and delivering benefits to ensure efficient and effective delivery of results and outcomes that contribute to achieving organisational objectives. 

Job summary

• Analyse data collected to compile necessary reports and measure benefits affected by change.
• Stakeholder mapping and assess change readiness 
• Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards
• Empowering users to drive system optimisation and own the change through a culture of positive change
• Support and coach service leads and operational managers
• Communications & Engagement plan for each project
• Maintain benefits realisation plan and log
• Integrate change management activities into project plan
• Manage business change – improve existing processes and meet strategic objectives
• Identify and manage anticipated resistance
• Support stakeholders when clinical priorities conflict with project delivery
• Current state process mapping review and sign off
• Future state mapping and sign off
• Support with development of benefit management toolkit
• Setting up communications resources – workshops, presentations, visiting work places.
• Benefits identification and realisation within project
• Deliver Change Management awareness materials (videos, slide-decks, live presentations)
• Deputise for the Programme Manager where required. 

For full details of this role, please refer to the enclosed Job Description

Qualifications

• Degree level qualification or equivalent experience required.
• Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.
• Change management certification or designation desired, ideally from a clinical environment

Experience

• Previous experience of substantial change management
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organisational change efforts
• Experience and knowledge of change management principles, methodologies and tools

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.