OneEPR Digital Transformation Change Facilitator

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. 

The vision for our single corporate services is to:

• Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer.   
• Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts.  
• Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities.  
• Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. 
• Improve learning and development opportunities and sharing best practice, upskilling both Trusts.  
• Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing.  
• Build resilience for individuals and our teams. 

The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

NHS Band 6 - Salary £38,682 - £46,580

Fixed term contract - 2 years

Location: St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

Full time - 37.5 hours per week 

The OneEpr Program exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues.

The solution is the direct result of the combined vision and strategic goals of:

1. Isle of Wight NHS Trust (IWT)
2. Portsmouth Hospitals University NHS Trust (PHU)
3. Hampshire Hospitals NHS Foundation Trust (HHFT)
4. University Hospital Southampton Foundation Trust (UHS)

The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years.

The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way, according to best practice, efficiently and consistently.

Our EPR will act as an enabler for a greatly improved integrated healthcare system, in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions. The key objectives of the program are:

1. Enhance patient care by empowering clinicians, providing them with the right information at the right time and in the right place
2. Improved continuity of care for many of our patients who receive treatment at more than one Trust
3. Provide a ‘single source of truth’, making sharing information across pathways much simpler
4. Maximise efficient working and reduce errors when making decisions
5. Allow significantly greater clinical information-sharing with our partners in primary care, community care, mental health and ambulance
6. Enable integration of acute services across the four Trusts

Job Summary

Portsmouth Hospitals University NHS Trust (PHU) and Isle of Wight NHS Trust (IWT) are delivering a major digital transformation programme, centred on the implementation of a new Electronic Patient Record (EPR) system and the optimisation of existing digital clinical platforms across both Trusts.

This role provides an exciting opportunity to support clinical innovation and digital change across both organisations. The post holder will work closely with clinical teams and digital colleagues to facilitate the successful adoption of the EPR and related systems, ensuring that changes are embedded into practice and that staff are supported throughout the transformation journey.

The Band 6 EPR Transformation Change Facilitator will be a registered Nurse, Midwife, or Allied Health Professional (AHP) with clinical experience and a strong interest in digital healthcare. They will act as a key link between clinical services and the digital programme team, supporting training, engagement, and change management activities.

Core Requirements

System Implementation & Optimisation

• Support the rollout and configuration of EPR modules and digital clinical systems.
• Assist in testing, validation, and post-implementation stabilisation of new systems.
• Contribute to the redesign of clinical workflows to embed digital solutions.
• Promote digital working to improve patient safety, quality, and staff experience.
• Provide feedback from clinical users to inform system optimisation.

Change Management & Transformation

• Use approved change management approaches to support staff through digital transformation.
• Assist in mapping current and future state processes across services.
• Facilitate User Acceptance Testing (UAT) and gather feedback from frontline teams.
• Deliver training, floor-walking, and engagement activities to support adoption.
• Help identify and track benefits of digital change beyond the business case.
• Work with the Associate CNIO and Change Lead to deliver project milestones.

Communication & Stakeholder Engagement

• Act as a liaison between clinical teams and the EPR Programme Team.
• Communicate clearly and confidently with multidisciplinary teams, adapting style to audience.
• Build positive working relationships across PHU, IWT, and external partners.
• Support workshops, presentations, and engagement sessions to promote digital literacy.
• Represent clinical perspectives in local forums and user groups.

Professional & Clinical Responsibilities

• Maintain professional registration and clinical credibility through active engagement.
• Ensure practice aligns with NMAHP codes of conduct and Trust policies.
• Participate in training and development activities to maintain digital and clinical competencies.
• Share learning and support colleagues through change.

Governance & Safety

• Support the identification and escalation of clinical safety issues in line with national standards (DCB0129/DCB0160).
• Assist in the development of SOPs and documentation related to digital systems.

• Contribute to audits, gap analyses, and service improvement initiatives.

Applications are welcome from internal staff interested in a secondment opportunity. Please note that approval from your current hiring manager will be required before the secondment can be confirmed

For full details of this role, please refer to the enclosed Job Description before applying for this vacancy.

Qualifications

Essential

Degree-level qualification or equivalent professional registration/experience

Desired

Leadership or change management training

Experience

Clinical experience in adult acute or specialist services; use of EPR or digital systems; involvement in change initiatives

Experience in training, coaching, presenting, or supporting digital projects

Knowledge

Understanding of patient flows, clinical workflows, NHS structure, and digital systems

Awareness of Trust digital strategy and informatics

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.