Ongoing Contract- Korean Speaking Customer Fulfillment

Are you fluent in Korean and looking for a contract role in customer fulfilment? This opportunity in Chertsey is perfect for someone with excellent organisational skills and a passion for providing exceptional support.

Client Details

This role is with a large organisation in the technology & telecoms industry, known for its innovative products and commitment to customer satisfaction. The company operates globally and offers a professional and fast-paced working environment.

Description

• Manage customer orders and ensure accurate processing within specified timelines.
• Communicate effectively with Korean-speaking clients to address queries and resolve issues.
• Coordinate with internal departments to ensure timely delivery of products or services.
• Monitor inventory levels and update clients on stock availability.
• Prepare and maintain detailed reports on customer fulfilment activities.
• Support the team with administrative tasks as needed.
• Ensure compliance with company policies and procedures in all tasks.
• Proactively identify opportunities to improve customer satisfaction and streamline processes.

Profile

A successful Korean Speaking Customer Fulfilment professional should have:

• Fluency in both Korean and English, with excellent written and verbal communication skills.
• Experience in customer service, order processing, or a related field.
• Excell skills
• Strong organisational skills and attention to detail.
• Ability to work effectively in a fast-paced environment.
• Proficiency in using Microsoft Office and other relevant software tools.
• A proactive and solution-oriented approach to problem-solving.
• Familiarity with the technology & telecoms industry is advantageous.

Job Offer

• Ongoing temporary role offering flexibility and valuable industry experience.
• Exposure to a professional and fast-paced working environment.
• Supportive team culture and collaborative work environment.