Operational Manager

Company : Cra Group Recruitment And Payroll

Job Type : Contract

Wrexham, United Kingdom

Number of Applicants

000+

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Job Description - Operational Manager

3 months contract with a Local Authority

Job Summary:

• This interim role offers an exciting opportunity for an experienced housing professional to support the operational delivery and strategic improvement of housing repair services.

• The successful candidate will provide essential support to service leads in Repairs & Services and Voids & Decarbonisation, helping maintain day-to-day operations while contributing to wider organisational change initiatives.

• This role plays a key part in ensuring housing services are delivered efficiently, compliantly, and to a high standard for contract holders.

Key Duties/Accountabilities (Sample):

• Oversee daily operations of the Direct Labour Organisation (DLO) and external maintenance contracts.

• Work collaboratively with internal teams to evaluate and improve service performance.

• Support compliance with housing regulations and standards, including Awabbs Law.

• Assist in the delivery of strategic projects, restructures, and service transformation.

• Act as a point of contact for operational issues and ensure continuity of high-quality service delivery.

• Maintain strong partnerships with internal departments to ensure integrated service delivery.

• Respond flexibly to changing service needs and priorities.

Skills/Experience:

• Proven track record in housing operations, repairs services, or contract management.

• Strong organisational and planning abilities, with attention to detail.

• Excellent interpersonal and communication skills, able to liaise across departments and with contractors.

• Demonstrated ability to problem-solve proactively and work under pressure in a fast-paced environment.

• Experience managing compliance-related responsibilities in a housing context (e.g. void management, health and safety).

• Familiarity with DLO management, maintenance frameworks, and performance metrics.

• Commitment to service excellence and continuous improvement.

Additional Information:

• The closing date: 15/09/2025.

• Hours: 37 hours per week (Mon–Fri, 8.45am–4.45pm with 30-minute lunch).

• Location: Office-based (Ruthin Road, Wrexham LL13 7TU).

Original job Operational Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Operational Manager

Job Description - Operational Manager

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