3-6 months contract with a Local Authority
Job Summary:
• We are seeking an experienced Operational Manager for a 3–6-month interim assignment to lead and oversee a busy frontline service.
• The successful candidate will ensure the efficient day-to-day delivery of operations, including staff supervision, service performance monitoring, and resource management.
• The role requires strong leadership, strategic thinking, and a commitment to driving service improvement and innovation in a dynamic environment.
Key Duties/Accountabilities (Sample):
• Oversee and manage frontline operations, ensuring consistent and high-quality service delivery.
• Lead, motivate, and develop multidisciplinary teams to meet organisational objectives.
• Monitor and report on service performance and delivery against key targets and priorities.
• Identify and implement service improvements and operational efficiencies.
• Maintain strong working relationships with internal departments and external partners.
• Manage contracts and ensure best value through robust performance monitoring.
• Provide high-level strategic and operational reports to stakeholders.
• Influence service planning in line with corporate priorities and statutory obligations.
• Ensure compliance with policies, procedures, and regulatory requirements.
• Represent the service in partnership forums and politically sensitive environments.
Skills/Experience:
• Substantial experience in operational management within a local authority or public sector setting.
• Proven ability to lead and manage large frontline teams effectively.
• Strong experience in performance management, service improvement, and contract monitoring.
• Ability to build and maintain strong partnerships and stakeholder relationships.
• Skilled in analytical thinking, problem solving, and agile decision-making.
• Excellent communication skills including report writing for senior stakeholders.
• Strategic planning and ability to align operational delivery with broader organisational goals.
• Experience working in politically sensitive or high-profile environments.
• Understanding of statutory performance frameworks and reporting mechanisms.
• Experience delivering services that demonstrate value for money and quality assurance.
Additional Information:
• Full-time: 36 hours per week (09:00 – 17:00 (Monday – Friday).
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