Operational Technology Support Engineer

Operational Technology Support Engineer

Role: Technical Support Engineer
Specialism(s): Technical Support, Active Directory, Operational Technology, Manufacturing Technology, System Administration, GxP/GMP, Networking, Documentation
Type: Contract, Inside IR35
Duration: 6+ Months (rolling contract)
Location: Stevenage (On-Site ONLY)
Start: ASAP / Urgent
Pay Rate: £300+ per day

Operational Technology Support Engineer

CPS Group UK are delighted to be working with a leading organisation to appoint a Technical Support Engineer, with specific experience of supporting 'live' manufacturing or production environments.

Working as part of a dedicated, on-site IT Support team, the Technical Support Engineer has responsibility for the support of Operational/Manufacturing technology which underpins the critical operations of the business (e.g. process control equipment, laboratory software, instrumentation and plant infrastructure.

Soft skills and communication are critical to this role as it works cross-functionally with other technical teams to implement best-practice and integration with core IT infrastructure.

Role Requirements

* Support Operational/Manufacturing hardware, software implementations, ensuring connectivity to infrastructure
* Provide technical ops support and sys admin for Operational systems
* Monitor, operate and enhance complex Operational Technology platforms and equipment
* Act as the conduit between Ops, QC, 3rd Parties and IT to resolve complex technical issues
* Provide hands-on operational support for installed solutions
* Manage risks associated with software and hardware
* Contribute to use cases, process flow documents, test plans/scripts and support UAT where required

Required Skills & Experience

* Experience working in Operational/Manufacturing environments (e.g. Pharma, CNI, Manufacturing)
* Deep technical experience with IT Infrastructure technologies - Active Directory, Networking, Sys Administration
* Ability to produce system implementation and operational documents/procedures
* Knowledge of Windows OS & Storage systems
* Excellent written and verbal communication skills
* Experience working in GMP/GxP environments
* Knowledge of Purdue frameworks (desirable)
* Technical knowledge of OT computing & security principles (desirable)

For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email

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