C

Operations Manager

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Job Description - Operations Manager




6 months contract with a Local Authority



Job Summary:



• We are seeking an experienced Operations Manager – Repairs to lead the delivery and ongoing improvement of a large-scale property repairs service across both housing and corporate assets.



• This is a temporary assignment for 24 weeks, offering a high-impact opportunity to shape the quality and efficiency of a public sector repair and maintenance function.



• The successful candidate will play a hands-on leadership role, expected to be on-site supporting operational teams and front-line staff 4 days per week.







Key Duties/Accountabilities (Sample):



• Lead and manage the strategic and day-to-day delivery of a responsive repairs service across housing and corporate properties.



• Oversee a substantial budget (c. £10m), ensuring effective allocation of resources, cost control, and value for money.



• Manage and support operational teams, ensuring high performance, compliance with legislation, and customer satisfaction.



• Oversee the procurement, mobilisation, and performance management of key maintenance contracts and frameworks.



• Drive continuous service improvement, embedding robust monitoring and performance reporting.



• Ensure all work complies with health and safety regulations, housing standards, and relevant statutory requirements.







Skills/Experience:



• Proven track record of managing large-scale property maintenance or repair operations, ideally within a housing or local authority environment.



• Strong leadership and team management experience, including managing multi-disciplinary teams and front-line operatives.



• Extensive experience overseeing high-value budgets and ensuring commercial performance.



• In-depth knowledge of building construction, property maintenance, repairs compliance, and housing legislation.



• Experience managing contractors and leading procurement processes for repair and maintenance services.



• Excellent communication and stakeholder management skills.



• Ability to work on-site and provide visible leadership in a fast-paced operational setting.







Additional Information:



• Full-time role: 37 Hours/week.



• The closing date: 08/09/2025.



• Location: On-site 4 days per week.



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