Operations Team Administrator

Company : Confidential

Job Description - Operations Team Administrator

Job Title: Operational Team Administrator
Location: Cambridge (Hybrid – 2 days in the office)
Contract: Temporary, Full-time
Rate: £19.94 per hour (LTD) / £16.10 per hour (PAYE)
Start Date: ASAP
Recruiting on behalf of: A respected local authority
We’re working on behalf of a well-regarded local authority to recruit an Operational Team Administrator to support their Estates & Facilities service. This is an excellent opportunity to join a busy and supportive team that delivers essential housing repairs and maintenance services to tenants and leaseholders.
Key Responsibilities:

Provide administrative support to the responsive repairs team, including scheduling and appointing works.
Process follow-on tasks and urgent works arising from surveyor inspections and out-of-hours calls.
Maintain accurate and timely records using internal systems (e.g., AccuServ).
Liaise with internal departments such as Housing Management, Neighbourhoods and the Customer Service Centre.
Support voids and lettings administration during property turnover periods.
Communicate effectively with tenants, colleagues, contractors, and councillors.

Ideal Candidate:

Experience in an administration role within housing, property services or repairs & maintenance.
Familiarity with scheduling, diary management and task tracking.
Confident using Microsoft Office and housing management/repairs systems.
Strong organisational and communication skills.
Customer-focused with the ability to work as part of a team and under pressure.

Desirable:

Knowledge of Direct Labour Organisations (DLOs) or local authority repairs processes.
Experience supporting void or responsive repair services.

To apply:
If you're an experienced administrator with a background in housing or property services, we’d love to hear from you.
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Apply today to secure your interview slot.

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Operations Team Administrator

Job Description - Operations Team Administrator

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