Ops Manager - Housing Management Tenant Sustainment

Are you passionate about making a real difference in people's lives? Do you have a strong background in housing management and a commitment to supporting vulnerable individuals? If so, we'd love to hear from you.

Adecco are currently recruiting for an Ops Manager to lead a team of Tenancy Sustainment Officers who provide vital support, advice, and guidance to help residents maintain their tenancies and live independently. From crisis intervention to long-term casework, your leadership will ensure we deliver high-quality, person-centred support.

• Operations Manager - Tenant Sustainment
• Public Sector - Local Authority
• Temporary Role - 3 months with likely extension
• £27.45 per hour PAYE / £35.73 per hour Umbrella
• Full Time - Monday to Friday, 36 hours per week
• Hybrid Working - 2 to 3 days per week in office in Croydon
• ASAP Start

• Lead and manage a team delivering tenancy sustainment services.
• Oversee the development and delivery of support plans tailored to residents' needs.
• Coordinate crisis interventions and long-term support strategies.
• Collaborate with statutory and voluntary sector partners to enhance service delivery.
• Monitor performance and outcomes to ensure continuous improvement.

• Proven experience in housing management, with a focus on tenancy sustainment.
• A strong track record of managing and motivating support teams.
• In-depth understanding of the challenges facing vulnerable residents.
• Experience working with statutory or voluntary sector organisations.
• A passion for social impact and improving lives.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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