Oracle HCM Specialist

We are seeking a dedicated Oracle HCM Specialist to join a dynamic team. This role is primarily functional with some technical responsibilities.

You will be based in Warwick, 2 days per week.

The rate is circa £400-450 per day, inside IR35.

Key Responsibilities:

• Maintain and support the system.
• Communicate effectively with end users to understand and prioritise their issues.
• Address and resolve problems reported by end users, system operators, and the help desk.
• Collaborate with client IT individuals and help desk teams to ensure smooth operations.

Required Skills:

• Oracle HCM Experience: Proficiency in Oracle HRMS, Oracle SSHR, Oracle Workflow, OLM, Oracle BI, and SQL.
• Problem-Solving: Strong investigative and analytical skills.
• Application Support: Experience working within an application support team.
• SQL Knowledge: Ability to query, manipulate, and configure SQL.
• Help Desk Systems: Familiarity with managing service requests, incidents, and problems.
• SLA/OLA Compliance: Respond to users within set service level and operating level agreements.
• Communication: Excellent verbal and written communication skills.
• Client Relations: Ability to establish good working relationships with clients and project teams.
• Political Sensitivity: Provide tactful solutions to issues.
• Negotiation: Strong negotiation and persuasion skills.
• Collaboration: Ability to work with colleagues and stakeholders at all levels.