Patient Admin Manager

Your new companyA prestigious private medical clinic in Chelsea is seeking a professional, compassionate, and highly organised Patient Manager to join their boutique team. This clinic offers holistic care for women and newborns, including obstetrics, gynaecology, paediatrics, and wellness services. This is a unique opportunity to become the welcoming face of a calm, exclusive clinic that supports women and families through some of the most important moments of their lives.

Your new roleThis is a dual role combining front-of-house excellence with light clinical support. You'll be the first point of contact for patients, ensuring a warm, professional experience while also supporting consultants with tasks such as blood and urine sample collection (training provided).

Key Responsibilities

• Greet patients and guests with warmth and professionalism
• Manage calls, emails, appointments, and payments
• Maintain accurate patient records and clinical documentation
• Support consultants with clinical tasks (e.g. venepuncture, urine samples)
• Ensure compliance with CQC standards and internal policies
• Oversee stock levels, cleanliness, and fire safety protocols
• Organise meetings, refreshments, and liaise with suppliers
• Contribute to the smooth running and growth of the clinic
• Perform venepuncture and assist with urine sample collection
• Monitor medical supplies and fridge temperatures
• Ensure safe handling and labelling of samples
• Maintain high standards of hygiene and patient safety

What we are looking for

• Previous experience in a similar role, ideally in a private healthcare setting
• Certification and/or experience in blood collection (venepuncture)
• Excellent communication and interpersonal skills
• Strong organisational and multitasking abilities
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• A polished, professional appearance and a warm, caring manner
• Flexibility and initiative to support a growing start-up

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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