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Patient Booker

Job Description - Patient Booker

Patient Booker Wanted!

Based in Shrewsbury

Monday to Friday

9am to 5pm

Short-term temporary contract (June start)

Standard DBS Required

As a Patient Booker, you will play a crucial role in ensuring that our patients receive the care they need. Your contribution will make a real difference in the lives of our patients and their families!

You will receive training on any systems used within the role.

What We're Looking For:

  • Experience in Endoscopy booking is a plus.
  • Cheerful Attitude: A positive, can-do spirit that brightens the workplace and enhances the patient experience!
  • Strong Communication Skills: You should be able to communicate clearly and empathetically, both verbally and in writing.
  • Organisational Skills: The ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
  • Attention to Detail: Accuracy is key when handling patient information and scheduling.
  • Team Player: A collaborative mindset that fosters a supportive workplace culture.

What You'll Be Doing:

  • Booking Appointments: Schedule patient appointments efficiently and effectively, ensuring that all necessary information is collected.
  • Customer Service: Provide top-notch service to our patients, addressing their queries and concerns with warmth and professionalism.
  • Collaboration: Work closely with healthcare professionals to coordinate schedules and optimise patient flow.
  • Data Entry: Maintain accurate records and update patient information in our systems.
  • Follow-Up: Reach out to patients for appointment reminders and follow-up calls to ensure satisfaction.

How to Apply:

Send your CV highlighting your relevant experience.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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