Pcn Appeals Team Officer

Pcn Appeals Team Officer needed!!
If you're a hard-working, reliable person then we want to hear from you.
* Salary: £13.47 per hour
* Location: Bristol, BS1
* Hours: Monday - Friday 9am - 5pm
* Till November 2025 with the possibility of extension

Purpose of the job

To support the development and delivery of services within the Management of Place division by providing technical and customer service assistance to the team manager on various projects in front line activities.

This post is designated as the entry level role within a defined career development structure and is designed to provide the post holder with a thorough induction in the work required to achieve the goals and targets of Traffic & Highways Maintenance.

Key job outcomes/accountabilities

* Ensure tasks and allocated aspects of the project are completed on time and to standards set by the team manager.

* Assist the team manager in the delivery of the work programme by:

­ Data entry onto spreadsheets and databases
­ Responding to appeals against Penalty Charge Notices
­ Responding to general enquiries via email
­ General office and admin duties including opening and logging post
­ Liaising with other internal departments in relation to more technical appeals.
­ Occasional site visits in order to undertake checks/collate evidence.
­ Providing advice to our Customer Service Centre on enquiries relating to Penalty Charge Notice appeals.

Apply today if interested!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.