Pensions Customer Service Advisor

Huntswood is on the lookout for passionate and knowledgeable Customer Service Advisors to support a leading pension provider in Crawley. If you have experience in financial services and a solid understanding of pension products, this is your chance to shine.

As the first point of contact, you'll be the friendly, professional voice that guides customers through their pension queries-offering tailored support that leaves a lasting impression. You'll help people feel heard, valued, and confident in their financial future.

Start Date: Monday 21st July

Day Rate: £160 (via Husp Umbrella only - we can help you get set up)
Location: Crawley (3 weeks in-office, then hybrid: 2 days in-office/week)
Hours: Monday to Friday, rotating shifts between 8:30am - 6:00pm

What You'll Gain:

• A 4-month contract with the potential to open doors to future opportunities
• Experience working with a respected name in the pensions industry
• A supportive, compliance-focused environment where your skills are valued
• A stepping stone to long-term career growth with Huntswood and beyond

What We're Looking For:

• Experience in telephony-based customer service, ideally within financial services
• Pension product knowledge is a big plus
• A natural communicator with a passion for helping people
• Ability to spot and support vulnerable customers
• Comfortable working independently and as part of a team
• Strong attention to detail and confidence navigating multiple systems
• Proficiency in MS Office, especially Word
• A suitable home workspace and reliable broadband for hybrid working

About Huntswood:

Now part of ResultsCX, Huntswood is a trusted leader in customer experience management. We partner with some of the world's most respected brands across financial services, utilities, and more-delivering meaningful results for clients, customers, and our people.

We're Committed to Inclusion:

Huntswood is proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are a Disability Confident employer-guaranteeing interviews for disabled candidates who meet the minimum criteria.

Ready to take the next step in your customer service career? Apply now and be part of something that truly matters.