People Operations Coordinator

Job Title: People Operations Coordinator
Salary: £14.06 PAYE P/H (Inclusive of Holiday Pay) | £16.49 P/H LTD Umbrella
Hours: 35 Hours Per week
Type: Temporary Ongoing
Location: Birmingham, B3
Start Date: ASAP
Work Pattern: Monday – Friday | 09:00am – 17:00pm

We are delighted to be recruiting for a People Operations Coordinator to support a dynamic People & Culture Team. This is a fantastic opportunity to play a key role in delivering efficient HR processes across the employee lifecycle. Your work will be instrumental in ensuring excellent customer service, policy compliance, and operational accuracy within a collaborative and inclusive environment.

Key Duties and Responsibilities:

• Process all aspects of the employee lifecycle including starters, leavers, changes to contracts, and parental/flexible leave requests
• Maintain and update employee data in the HR system with accuracy and timeliness
• Manage team inboxes, ensuring responsive, professional, and high-quality service
• Generate basic HR reports and assist in managing data subject access requests (DSARs)
• Provide administrative support across the People and Culture team including induction logistics, learning system maintenance, and training coordination
• Assist with continuous improvement of HR and Learning & Development processes
• Collaborate with colleagues to troubleshoot and resolve employee queries and HR matters effectively

Qualifications and Experience:

• Experience managing a busy HR or shared inbox and resolving diverse enquiries
• Competent in preparing payroll-related data and reports using HR systems or similar platforms
• Proficient in IT with the ability to quickly learn new systems
• Strong organisational skills with an adaptable approach to changing priorities
• Proven commitment to delivering excellent customer service across varying situations

If you require any additional information regarding the position, please call David at Service Care Solutions on or send an E-Mail to .uk