Performance Manager

Performance Manager (Contract) // Local authority // Childrens & Families Data // MOSAIC // Tableau  // Statutory returns // initial 3 months // Remote with some East Midlands travel // circa £400/day

Reed Technology are working with a Local Authority in the East Midlands who are urgently seeking a Performance Manager to provide senior-level assistance with intelligence, performance, and analysis services for the Children and Families Department. This role involves managing a team of analysts and delivering high-quality business intelligence, with a focus on statutory returns.

Key Responsibilities:

• Manage a team of analysts to create children’s social care intelligence, including Tableau dashboards, statistics, inspection data, statutory returns, performance reports, and Mosaic system analysis.
• Provide expert support and guidance on performance management for Children’s Social Care.
• Deliver a high-quality business intelligence service in line with council policies and values.
• Communicate business intelligence to senior officers and members.
• Drive innovation, service transformation, and continuous improvement.
• Ensure Equality, Diversity, and Human Rights considerations.
• Promote evidence-based decision-making.
• Improve business intelligence efficiency through automation.
• Develop effective working relationships.
• Lead in delivering business intelligence services for Children’s Social Care.
• Prepare datasets and evidence for Ofsted inspections and audits.
• Implement a self-service approach to reporting.
• Ensure consistent and robust performance analysis and reporting systems.
• Provide advice on emerging performance issues.
• Develop business intelligence systems to support data quality and insight.
• Monitor key metrics to evaluate service impact.
• Ensure timely completion of statutory and performance data returns.

Experience Required:

• Performance management in children’s social care or related area.
• Developing performance reporting systems.
• Handling performance improvement in a political environment.
• Managing staff on performance and research projects.
• Successful project management.
• Producing high-quality reports, statistics, and presentations.
• Advising on performance and business intelligence issues.
• Supporting service development and delivery.

Knowledge and Skills:

• Understanding of local government and social care services.
• Knowledge of performance management frameworks and statutory data requirements.
• Specific knowledge of Ofsted inspection frameworks.
• Proficiency in IT performance systems (e.g., MOSAIC, Tableau, Easymorph, SPSS).
• Project management techniques.
• Excellent organisational skills and ability to work under pressure.
• Strong IT skills, including Excel, Word, PowerPoint, and data visualisation software.
• Well-developed presentation and communication skills.
• Skills in data analysis and interpretation.
• Political awareness and understanding of local structures.
• Good interpersonal skills and ability to develop networks.
• Ability to manage and motivate individuals.
• Problem-solving and negotiation skills.
• Ability to work in a team and share expertise.

If you are interested in the opportunity and have the relevant experience to carry out this role, please apply using the link provided.