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Personal assistant

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Job Description - Personal assistant

Job Title: Personal Assistant (Higher Education) Location: Birmingham
Contract Type: Full time temporary
Salary: £14.51 ph

Job Overview: We are seeking a highly organised and proactive Personal Assistant (PA) to provide comprehensive administrative and executive support to senior leaders within the [university name or department]. This is a dynamic role requiring exceptional communication, discretion, and attention to detail, supporting strategic priorities and day-to-day operations in a fast-paced academic environment.
Key Responsibilities:Executive Support
  • Manage complex diaries, schedule meetings, and coordinate appointments across internal and external stakeholders.
  • Prepare agendas, take accurate meeting minutes, and ensure timely follow-up on action items.
  • Draft, proofread, and format correspondence, reports, and presentations.
  • Handle confidential and sensitive information with professionalism and integrity.
Administrative Coordination
  • Organise domestic and international travel arrangements, accommodation, and expense claims.
  • Coordinate internal and external meetings, workshops, and university events.
  • Liaise with students, academic staff, external partners, and committees.
  • Support project tracking, document management, and compliance processes.
Operational Support
  • Monitor and manage inboxes, ensuring timely responses and prioritisation of tasks.
  • Maintain filing systems (digital and physical) and ensure records are kept in line with university policies.
  • Support budgeting, procurement, and invoice processing as needed.
  • Work collaboratively with other administrative staff across the institution.
Person Specification:Essential:
  • Proven experience as a PA, Executive Assistant, or similar administrative role, preferably in an education or public sector setting.
  • Strong organisational and multitasking skills; able to manage competing deadlines effectively.
  • Excellent verbal and written communication skills.
  • High level of discretion and professionalism when handling sensitive information.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and familiarity with digital tools (e.g., Teams, Zoom).
  • Strong interpersonal skills and a proactive, can-do attitude.
Desirable:
  • Experience using university systems such as SITS, Banner, or similar platforms.
  • Understanding of higher education structures, governance, and academic procedures.
  • Experience supporting committees, project teams, or academic leadership.
Benefits:
  • Access to university pension scheme
  • Generous annual leave entitlement
  • Staff training and development opportunities
  • On-site facilities and wellbeing support
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