C

Personal Support Advisor

icon building Company : Confidential
icon briefcase Job Type : Contract
icon geo-alt West Bridgford, Nottinghamshire

Job Description - Personal Support Advisor

Job Title: Personalised Support Advisor
Department: Adult Social Care and Health
Hours per Week: 37.00
Working Hours: 08:30 – 17:00
Contract: Full time (Temp 3 months with possible extension)
Pay: £15.66 per hour
Job Purpose
To broker and negotiate tailored care packages and placements for adults with assessed social care needs, ensuring these meet individual preferences, budget constraints, quality standards, and required timescales. The role involves close collaboration with service users, their families, providers, and professionals to ensure the most suitable and person-centred support is delivered.
Key Responsibilities
  • Coordinate and broker personalised care packages, ensuring cost-effective solutions aligned with assessed needs and budgets.
  • Liaise with service users, families, professionals, and providers to secure appropriate support and placements.
  • Offer guidance to operational teams, providers, and the public, acting as a named contact throughout the process.
  • Support timely hospital discharges, including out-of-hours arrangements.
  • Maintain provider relationships, monitor service performance, and escalate concerns or risks as needed.
  • Ensure accurate data entry and reporting using systems like Mosaic.

Key Accountabilities
  • Deliver support packages that reflect individual needs, meet care plan outcomes, and comply with relevant standards and timescales.
  • Monitor and maintain systems for care tracking, auditing, and procurement compliance.
  • Support strategic commissioning by contributing relevant provider data and market analysis.
  • Embed safeguarding and equality principles in all work.
  • Support service improvement through proactive communication and service feedback.
Education, Knowledge, and Experience
  • NVQ Level 2 or 3 or equivalent relevant experience.
  • Understanding of legislation relevant to Adult Social Care (e.g., Care Act 2014, Mental Capacity Act 2005, Safeguarding).
  • Proven experience in commissioning, purchasing, or brokerage within health or social care.
  • Strong knowledge of care quality standards, procurement frameworks, and partnership working.
  • Proficient in IT systems and tools, including Excel and care management platforms (e.g., Mosaic).
Skills and Competencies
  • Strong negotiation and financial analysis skills.
  • Excellent written, verbal, and presentation communication skills.
  • Ability to work independently and flexibly, managing competing priorities.
  • High level of accuracy in data entry and record keeping.
  • Well-developed research and analytical abilities.
  • Effective team player with the ability to share knowledge and support colleagues.
  • Creative approach to problem-solving and improving service delivery.
  • Customer-focused with a commitment to high-quality service outcomes.
Additional Information
  • Flexibility to work across different boroughs and care services as required (Gedling, Rushcliffe)
Applicants must have previous experience arranging adult social care support
Original job Personal Support Advisor posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job
thunder icon

Get your Resume Reviewed for Free

Similar Personal Support Advisor Jobs in the UK

thunder icon

Get your Resume Reviewed for Free

GrabJobs uk
facebook icon instagram icon linkedin icon

GrabJobs is the no1 job portal in the UK, connecting you to thousands of jobs fast! Find the best jobs in the UK, apply in 1 click and get a job today!

Mobile Apps

GrabJobs iOS App logo GrabJobs Android App logo GrabJobs Huawei App logo

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.

Privacy Policy Terms of Use