Pharmacy Assistant

RESPONSIBLE TO: Senior Dispenser, Practice Manager:

Our client is a large practice serving over 24,000 patients with a team of clinical and non-clinical staff led by seven partners and a full senior management team. We have a CQC score of Good and strive for excellence in all areas of patient care. Our focus is on health promotion and personalized care, supporting patients to make informed decisions about their health and social care. We are a dynamic, friendly, and supportive team with experience in training GPs and other healthcare professionals.

• Project a positive and friendly image to dispensary patients and other visitors, dealing with queries in a professional, courteous, and efficient way.
• Assist in the preparation, dispensing, and sale of prescriptions, and assist with stock control, ordering, and re-stocking of the dispensary.
• Be prepared to cover the work of colleagues when they are absent through annual leave or illness.

• Use the in-house clinical system to ensure all relevant information is recorded onto individual patient records as required.
• Collect prescription charges/check patient exemption statements and share responsibility for their accurate recording and safe keeping.
• Follow Standard Operating Procedures to receive requests for and accurately process/dispense all prescriptions.
• Safely and accurately assemble and check Dossett boxes.
• Liaise with doctors, hospitals, and other health professionals where indicated.
• Share responsibility for the correct management, safe issuing, and recording of controlled drugs.
• Maintain equipment in a clean and tidy condition, including the robotic dispenser, and adhere to the Dispensary Housekeeping Protocol.
• Maintain adequate stock levels, order stock, and receive stock using the in-house clinical system.
• Assist the Senior Dispenser in regular checking of all invoices and checking against delivery notes, taking responsibility for following up any discrepancies as appropriate.
• Check, count, and file prescriptions.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and will require a submission for Disclosure to the Disclosure and Barring Service to check for any previous criminal convictions.

• Respect patient privacy and act appropriately with sensitive information.
• Maintain confidentiality of information relating to patients, carers, colleagues, and the business of the Practice.

• Promote and maintain health, safety, and security as defined in the Practice Health & Safety Policy.
• Use appropriate infection control procedures and maintain work areas in a tidy and safe way.
• Report potential risks identified.

• Participate in training programs and annual individual performance reviews.
• Take responsibility for own development, learning, and performance.
• Demonstrate skills and activities to others undertaking similar work.

• Maintain quality within the Practice.
• Alert team members to issues of quality and risk.
• Assess own performance and take accountability for actions.
• Contribute to team effectiveness by reflecting on activities and making improvement suggestions.
• Work effectively with individuals in other agencies to meet patient needs.
• Manage own time, workload, and resources effectively.