Planning Support Officer

Company : Confidential

Job Description - Planning Support Officer

Job Title: Planning Support Officer
Location: North Devon
Contract: Temporary (3 months, with potential for extension)
Rate: £15.66 per hour (Ltd pay)
Hours: Monday to Friday, 9:00 AM – 5:00 PM

About the Role: We are seeking a highly organised Planning Support Officer to join the Development Management Service in North Devon. This is a key support role where you'll be responsible for registering and validating planning applications, supporting planning officers, and ensuring a smooth customer journey for residents and stakeholders. This is a fantastic opportunity for someone with previous planning support experience looking to contribute to a vital local government function.

Key Responsibilities:

Register and validate planning applications in line with national and local guidelines
Manage incoming correspondence and provide front-line customer support
Assist with the processing of consultations, advertisements, and application notifications
Support the preparation of planning agendas, reports, and appeals
Handle Land Charges and site history searches using GIS and planning software
Provide high-quality administrative support across the Development Management team
Promote a strong customer service culture, ensuring all advice is accurate and friendly

Essential Skills and Experience:

Previous experience working in a planning or development management environment
Familiarity with Mastergov and GIS systems
Strong understanding of planning application processes and validation requirements
Excellent IT skills, including MS Office (Excel advantageous)
Strong written and verbal communication skills
Ability to manage a varied workload and meet deadlines with minimal supervision
Minimum of 5 GCSEs (or equivalent) at Grade C or above, including English and Maths

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Planning Support Officer

Job Description - Planning Support Officer

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