Power Platform Engineer - Outside IR35 Contract

Power Platform Engineer - PowerApps | D365 - c. £450p/day Outside IR35 - Hybrid/Scotland

Role: Power Platform Engineer

Duration: 6 Months Initially

Location: Edinburgh/Hybrid

Start Date: Early July

Rate: c. £450p/day Outside IR35

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About The Role

Our partner is looking for an experienced Power Platform Engineer to support the design, development and implementation of solutions using PowerApps and D365 CRM, with a focus on customer service modules and case management.

This contract offers a hybrid model, represented by 1 day per week/fortnight onsite in Edinburgh.

Responsibilities

• Build and customise PowerApps (Canvas and/or Model-driven) to streamline customer-facing operations.
• Configure and extend Microsoft Dynamics 365 Customer Service modules to fit business workflows.
• Collaborate closely with contact centre stakeholders to understand operational challenges and deliver fit-for-purpose tools.
• Integrate Dynamics/Power Platform solutions with other systems as needed.
• Participate in solution design workshops, documentation and agile delivery cycles.
• Support UAT and handover into production environments.

Required Skills/Experience

• Proven experience developing with PowerApps/Power Platform.
• Strong working knowledge of Dynamics 365, particularly Customer Service and Case Management.
• Experience delivering solutions for customer service operations, or similar environments.
• Strong understanding of dataverse, Power Automate and CRM integrations.

Power Platform Engineer - PowerApps | D365 - c. £450p/day Outside IR35 - Hybrid/Scotland