Product Manager

New Vacancy for a Product Manager to join a growing tour operation in East Sussex. You will be part of a team developing and sourcing new product and strategy. The role for the Product Manager will be to cover a 12 Month Maternity contract. If you are a Product Manager seeking a role with a growing reputable travel company, we look forward to hearing from you. We would be particularly interested from anyone from an Adventure Travel / Water based holidays background.
The Job:
* Develop a clear understanding of the product strategy and programme plan and the role that new products play.
* Adopt an innovative approach to servicing market needs and delivering on business goals
* Work with the Head of Product on gap analysis and in identifying where there is need for development of new products and concepts to deliver on the programme plan
* Carry out market research & competitive analysis and identifying portfolio gaps and overlaps
* Understand needs of targeted markets and persona to ensure all product positioned correctly
* Provide support in developing positive relationships with tourist boards
* Maintain New Product Ideas list and & propel priorities along the product pipeline to launch
* Develop Product Plans that make the business case, specify positioning, and define the product
* Source and build effective two-way relationships with new supplier partners
* Direct line management responsibility of New Product Development team
* Consultant with the Commercial team to ensure supplier cost base for new trip components is in line with competitor trips
* Putting the customer at the heart of all decisions to deliver outstanding service and product quality,
* Supporting the Customer team to manage guest queries, special requests and resolve issues
* Facilitate sales training and champion new products and individual components
* Collaborate with Operations team to ensure contracted services are achieving company goals related to service level expectations
* Support Business wide feed of required Product Information to support relevant department needs.
Skills required:
* Experience of using initiative solutions to solve problems
* Experience working in a busy team environment
* Experience using Microsoft Office, especially Excel and SharePoint effectively for general administration
* GCSE level in English & Math's
* Travel industry / Tour operator Product and supplier contracting and negotiating
* Experience of negotiating supplier Service Level Agreements and overseeing contracts
* Advanced knowledge of Microsoft office applications
* Knowledge of software apps that improve efficiencies
* To be able to manage, and make key decisions, on health and safety
* Friendly and enthusiastic personality
* Agile & dynamic thought processes
* Excellent verbal & written communication skills and ability to demonstrate flexibility and initiative
* Ability to build professional relationships with people from a range of backgrounds and cultures adapting the message accordingly
* Collaborate working and influencing skills
* Ability to negotiate with a variety of different suppliers
The Package:
* 12 Month Maternity Contract
* Salary £40,000 - £45,000 + Bonus
* Hybrid role in East Sussex
Interested:
* If you are interested please click 'APPLY' or email your cv to