Product Specialist

Role: Product Specialist - Applications

Location: North UK Region (Scotland and Northern England) with ad hoc visits to Burgess Hill

Hours: Monday - Friday, Full-time

Pay: £200 - £230 per day (PAYE) OR £265.27 - £305.06 per day (UMB)

12 Month Contract (Inside IR35)

An excellent opportunity has arisen for a Product Specialist - Applications to join one of our longstanding clients, a leading provider of innovative solutions across the UK.

Benefits:

• Comprehensive training and development opportunities
• Excellent progression within a global organisation

The Requirements:

• Background in biomedical science or applications support within diagnostics
• Strong technical skills across chemistry, immunoassay analysers, and pre-/post-analytical solutions
• Comfortable working independently with extensive travel, based in or willing to relocate to Scotland
• Analytical mindset with experience handling technical, scientific and numerical data
• Track record of delivering high levels of customer support and engagement

The Role:

• Provide installation support and onsite troubleshooting for laboratory diagnostics systems
• Deliver comprehensive training to laboratory staff on systems and workflows
• Perform software updates, product maintenance and system optimisations
• Consult with customers to support workflow design and laboratory configuration
• Represent the company in customer review meetings and support tenders/demonstrations
• Liaise with third-party companies as required to ensure seamless delivery of service
• Maintain up-to-date knowledge of diagnostic systems and industry best practices

If you're keen to join an exceptional team who can offer a forward-thinking environment with an emphasis on innovation, development, and customer excellence, then please apply to this Product Specialist - Applications role below or call Chloe McCausland between 9:00am - 5.30pm.