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Programme Support Officer

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Job Description - Programme Support Officer

Your New Company

Hays are working with a large public services organisation to recruit a Programme Support Officer on a temporary basis. This position is based in Belfast City Centre.

Your new role

The Programme Support Officer will provide a high level of administrative/business support to the Regional coordinator. This will involve working closely with the Programme Director and Service Leads to assist in the development and roll out of administrative and business support processes. This will include:

  • Supported the Regional Coordinator in delivering programme objectives through research, project planning, reporting, and stakeholder liaison.
  • Manage project documentation, updates, and reporting on milestones, risks, and readiness using standardised templates and tools.
  • Deliver effective communication strategies, including presentations, briefing materials, stakeholder updates, and meeting facilitation
  • Provide comprehensive administrative support including document management, meeting coordination, minute-taking, and maintaining communication directories
  • Collaborate with wider organisation and regional workstream teams to ensure consistent implementation of programme deliverables in line with plans and timescales.
  • Gather, analyse, and present data from stakeholders, maintaining secure and organised information systems for performance monitoring.
  • Ensure quality assurance across department outputs and contribute to internal communications and training sessions.
  • Supported compliance with equality, health & safety, and organisational policies while contributing to staff management and performance reviews.


What you'll need to succeed
University Degree or Equivalent + at least 12 months' experience in a service improvement, communications, or project management role within a health or social care environmentORAt least 4 years' experience in a service improvement, communications, or project management role within a health or social care environment

  • Excellent working knowledge and competency in the use of information technology within an office environment, including MS Word and MS Excel.
  • Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment
  • Excellent communication and interpersonal skills
  • Excellent organisational skills and experience of working to tight deadlines



What you'll get in return

  • £15.33 per hour
  • Temporary until the end of December 2025
  • Immediate Start
  • Based in Belfast City Centre
  • Full-time working pattern



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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