Property Manager

Property Manager ( 6 month contract )

Dove and Hawk are working alongside an Estate Agency that prides itself on their first class customer service. Based in Crystal Palace, South East London, this role will suit a team player who is looking to join a team on a 6 month term.

Duties/Functions of the role:

• Managing a residential property portfolio comprising in excess of 130 units
• Have a good understanding of the rental market
• Serving of section 8, 21 and 13 notices and assisting with eviction process should it be necessary
• Dealing with compliance matters including but not limited to gas safety certificates, EICRs and EPCs
• Legal Compliance: Stay up-to-date and ensure properties comply with property regulations and safety standards.
• Dealing with tenant maintenance issues and managing external contractors to ensure tenant satisfaction
• Ensure property / tenancy documents are correctly filed in accordance with company procedures
• Ensure property expenditure invoices are accurately billed e.g. meter readings and liability periods for utility bills and council tax before being sent for payment approval
• Emergency Response: Handle urgent property issues promptly.
• Tenant Management: Address inquiries, complaints, and disputes professionally.
• Property Inspections and Maintenance: Conduct regular inspections, oversee repairs, and organise check-ins/check-outs to assess damages for deposit deductions.
• Relationship Building: Build and maintain strong relationships with landlords and tenants.
• CRM and Organisational Skills: Learn and master all our CRM systems to track tasks, create detailed reports, and use tools to their full capacity.
• Inbox Management: Organise emails to ensure no inquiries are missed, and clients are promptly responded to.
• Coordinate with contractors for maintenance or repair issues.
• Handle deposit returns, rental arrears, and eviction processes.
• Ensure all properties meet health and safety standards.

Requirements of the role:

• Good working knowledge of MS Office, including Excel, Word, and Outlook
• Minimum 2 years comparable experience.
• Comprehensive knowledge of relevant legislation
• Accuracy and attention to detail.
• Be organized, able to prioritise, manage time efficiently and work to deadlines.
• Excellent communication and writing skills.
• Ability to work both autonomously and within a team.
• Shows initiative.
• Ability to exercise judgment.
• Enjoys working as part of a team.
• Full UK Driving Licence & use of own car

Salary Budgets: around £35,000 per annum

Required working hours: Monday to Thursday 8.45 - 6pm and Fridays work till 5pm

If you are an experienced AST Property Manager looking for a long term career with an established and positively thought of brand in SE London; apply to this role right away or contact Alfie Burrell at Dove & Hawk, remembering to quote vacancy reference: 11112

Dove & Hawk is acting as an Employment Business in relation to this vacancy.