Public Protection Officer

Job Description:

• Respond to, investigate and resolve, within published service standards, wherever possible, service requests relating primarily to noise and nuisance, but also complaints relating to other areas within the Environmental Services remit.

• Work between the hours of 8am and 8 pm as part of the Noise and Nuisance Service’s.

• To assist in the preparation of the service and enforcement of legal notices under the Environmental Protection Act 1990, Control of Pollution Act 1974 and any other legislation that is appropriate to secure the main purpose of the post.

• To follow up and re-visit where informal and formal action has been taken, checking works in progress, ensuring that the necessary works, etc. have been properly executed in accordance with good practice. To identify those cases where notices have not been complied with and take appropriate enforcement action.

• To carry out visits and gather evidence of reported breaches which may from time to time, be out of hours.

• To work closely with other teams (e.g. Construction Management Team, Community Safety Team etc.) to promote collaborative working, data sharing, and co-ordinated intervention to ensure the best service for residents.

• Assist the instigation of all necessary legal action in line with Council policy, including the preparation and presentation of evidence at Court and Tribunals.

• Respond to correspondence and maintain up to date records on the Boroughs’ computer systems, officer notebooks, records of visits made and action taken to ensure a complete record of cases is maintained in the event of later enquiries, complaints or subsequent legal action.

• Carry out such other duties relevant to the post when required.

• As the Council moves towards further flexible ways of working be prepared to embrace different methods of working for example flexibility about working hours.

• To ensure all elements of investigations conducted by officers are compliant with the Criminal Procedures and Investigations Act 1996 and the codes of practice as well as the Police and Criminal Evidence Act 1984 and the codes of practice.

• Adhere to the Assurance Investigators Code of Ethics.

Health and Safety Responsibilities:

• Abide by Barnet’s health and safety policy, associated arrangements for managing, and implement the manager’s responsibilities set out therein.

• Complete mandatory health and safety training.

• Ensure risk assessments are in place for all task/actives where there are significant hazards, including stressors that could have an adverse effect on staff wellbeing. Identify and implement controls. Ensure staff are aware of the risk assessment findings and trained in the use of controls measures.

• Monitor health and safety compliance arrangements and take action where there are concerns.

• Include health and safety in regular management team meetings.

• Lead by example, monitor and enforce health and safety compliance of staff.

• Wear/use personal protective equipment were issued and instructed and appropriate to do so, including lone working devices, stab vests and body warn video when conducting visits.

• Report any accident/incidents/hazards/near misses to the corporate Health and Safety team and line manager.

Professional Membership/Qualification:

A degree level of education to enable effective verbal and written communications and undertaking of work of a detailed and complex nature.

Three years demonstrable professional experience in the relevant specialism

Experience & Knowledge:

Existing technical knowledge of Environmental Health / Licensing / legislation and or the ability to develop technical knowledge in a specific area.

Skill & Ability:

Competent user of Microsoft Office specifically Word, Excel, PowerPoint, and Outlook.

Ability to accurately record data using specialist data management systems Is self-motivated and able to work under pressure to meet deadlines and targets whilst producing work to a high standard.