Public Transport Services Manager

Permanent role with a Local Authority

Job Summary:

• Herefordshire Council is seeking a motivated and experienced Public Transport Services Manager to lead the development and delivery of an ambitious, data\-driven public transport network across the county.

• The role will focus on improving bus services, increasing patronage, integrating transport modes (bus, rail and community transport), and ensuring rural and urban connectivity.

• You will work closely with elected members, internal teams, transport operators and external partners to shape a modern, inclusive and sustainable public transport system.

Key Duties/Accountabilities (Sample):

• Lead the strategic planning, development and delivery of public transport services across Herefordshire.

• Manage relationships with bus operators, community transport providers and other key stakeholders.

• Develop and implement initiatives to increase bus patronage and improve service reliability and accessibility.

• Use data and performance metrics to inform decision\-making and service improvements.

• Provide effective line management, supervision and professional development of staff.

• Build and develop a high\-performing transport team.

• Manage and co\-ordinate transport\-related projects across multiple service areas.

• Work closely with elected members, senior officers and wider council teams to raise the profile of public transport.

• Ensure services align with local authority policies, funding requirements and statutory obligations.

• Represent the council in partnership forums and external meetings.

Skills/Experience:

• Proven experience working within local government or a similar public sector environment.

• Strong understanding of public transport policy, bus services and transport networks.

• Demonstrable people management and leadership experience.

• Excellent stakeholder engagement and partnership\-working skills.

• Experience of project management and working across organisations.

• Ability to work confidently with elected members and senior stakeholders.

• Strong analytical skills with experience using data to drive service improvements.

• Excellent communication, negotiation and influencing skills.

• Ability to manage competing priorities and deliver outcomes in a complex environment.

Additional Information:

• The closing date: 09/03/2026.

• Permanent role, 37 hours per week.

• Salary: £51,356 – £55,915 per annum (HC11).

• Location: Plough Lane, Hereford (hybrid working – 2 days in the office).

• Generous annual leave, Local Government Pension Scheme and flexible working options.

• Interview date: 16 February 2026 (online).

• Start date: 16 March 2026.

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