QA Test Lead

QA Test Lead needed in South West London Paying  £325 per day ref 1504769

Full time hours on a temporary basis

• Job Description: As a QA Test Lead, you will be responsible for leading and coordinating all QA activities across the Dynamics 365 Customer Service implementation. You will own the end-to-end User Acceptance Testing (UAT) process, from planning to execution and reporting, ensuring that all business requirements are met with the highest quality standards.

  Key Responsibilities:

  • Lead and coordinate all QA activities across the Dynamics 365 Customer Service implementation.
  • Own the end-to-end UAT process, from planning to execution and reporting.
  • Engage with internal stakeholders to define and validate test scenarios against business requirements.
  • Ensure quality alignment and integration between internal and external testing teams.
  • Monitor and enforce QA best practices and standards throughout the project lifecycle.
  • Identify and resolve QA-related issues, risks, or blockers early.
  • Provide clear and actionable QA reports and insights to technical and non-technical audiences.

• Ideal Skills and Experience:

  • Proven experience as a Test Lead or QA Manager in complex digital transformation projects.
  • Strong knowledge of Microsoft Dynamics 365 Customer Service.
  • Experience managing User Acceptance Testing (UAT), including planning, coordination, and stakeholder engagement.
  • Excellent communication and stakeholder management skills.
  • Ability to work cross-functionally with both business and technical teams.
  • A proactive and detail-oriented approach, with a commitment to driving quality outcomes.
  • Experience working with Dynamics 365 Omnichannel or Contact Centre applications.
  • Understanding of QA processes in both Agile and traditional project delivery environments.

If you are interested in the role, please email your CV to  quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

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