Quality and Warranty Analyst

Job Title: Quality and Warranty Analyst

Location: Basildon, Essex / Hybrid

Rate: £35.65ph via an Umbrella Company (Inside IR35) - Potentially Negotiable

Employment Type: Contract (initially to 31.12.25 - Intention to extend)

Hours: Standard 37.5 Hours Per Week

• Team of 11 dynamic, motivated engineers striving for the best quality possible
• Working with dealers to fix vehicles correctly first time
• Commodity based engineers - cell/array, BEC/BECM, BCCM charge cord, Motor controller etc
• Vehicle based engineers
• Field investigation engineers
• Warranty spend and supplier chargeback
• Working to identify and contain HV powertrain issues in Europe
• Work closely with the US teams
• Technologies - mHEV, FHEV, PHEV, and BEV
• Responsible for European targets for Repair Rate - R/1000, Cost Per Unit (cost per vehicles sold by how much spend on repairs), CPU, yearly Warranty Spend and Supplier Chargeback
• Using connected vehicle modem data to identify issues faster
• Preparing service teams for new vehicle launches and then dedicating time with new launches to identify issues as fast and possible and contain - Early Warning Process
• Driving down cost per repairs and yearly warranty spend and ensuring suppliers "pay up

Role

• To be a key member of the European High Voltage Propulsion Quality Team
• Tracking Eu powertrain quality status overall vs targets and across individual commodities
• Using our client’s automotive OEM systems (GCQIS, GTAC, QLIK etc) to identify trends
• Working with VO plants to track claims through ECB system
• Working with US teams on common reporting metrics and monthly senior review presentations
• Presenting weekly to EPE chief engineer the status of warranty and main issues

Key Experience/Skills

• Previous quality organisation experience
• Experience of the Automotive OEM client’s systems - ECB, PTS, GTAC, GCQIS, QLIK, BSAQ
• Previous experience of quality reporting & working with VO plants on claim binning
• Experience of automotive OEM client’s systems to plot out quality data, both R/1000 and CPU.Identifying trends and being able to interpret the data and engage with the team to contain issues and track these containments in the automotive OEM systems.
• Advanced excel use & data processing experience
• Ability to work within a diverse team is critical

Additional skills preferred:

• Six Sigma, Knowledge of high voltage systems.
• Experience reporting out at all levels within automotive OEM.

Additional Information:

** THIS POSITION IS CONFIRMED INSIDE IR35**