Reception Administrator

Receptionist/Administrator

We are seeking a dedicated Receptionist/Administrator to become a key part of the reception and administrative teams at our School. The ideal candidate will handle visitors professionally, carry out general administrative tasks, and maintain a flexible and positive attitude.

Day-to-day of the role:

• Serve as the first point of contact for visitors, ensuring a welcoming, safe, and secure entry to the school.
• Operate gate entry systems, answer telephone calls, and liaise with Site Services as required.
• Monitor the school’s camera system to support the safeguarding of students and staff.
• Oversee the work of the school’s student receptionists.
• Manage external communication to parents and carers, including letters and texts.
• Maintain the Reception area’s appearance and condition.
• Organise school tours and handle post.
• Collate Positive Contributions and create the Tutor Bulletin.
• Manage the distribution of the school’s Tablet Scheme and cover for Reprographics when needed.
• Order stationery for the Student Services department and assist with student enrolment.
• Perform typing and spreadsheet work, ensuring student contact details are up-to-date in line with GDPR.
• Undertake other general administrative tasks as directed.
• Assist the Attendance Officer and organise procedures for hosting visitors.
• Prepare display materials and manage the community board.
• Create staff badges for events and serve as a First Aider.
• Participate in the school’s staff duty rota and be available for occasional work at Academy events.

Required Skills & Qualifications:

• Experience in a reception or administrative role.
• Professional and friendly demeanour with the ability to handle visitors efficiently.
• Strong organisational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using office equipment and computer systems.
• Ability to work flexibly and adapt to various tasks.
• Commitment to the Academy’s ethos and policies, including safeguarding young people.
• A record of excellent health, attendance, and punctuality.