Reception Administrator

We are seeking a friendly, organised, and professional Receptionist to be the first point of contact for our organisation in the Charity sector. The ideal candidate will have excellent communication skills, a welcoming manner, and the ability to manage a variety of administrative tasks efficiently.

Key Responsibilities:

• Greet visitors and clients in a warm and professional manner
• Answer and direct incoming calls promptly and accurately
• Manage the reception area to ensure it is tidy and presentable at all times
• Handle incoming and outgoing post and deliveries
• Maintain visitor logs and issue security passes where required
• Schedule appointments and manage meeting room bookings
• Provide administrative support to various departments as needed
• Assist with data entry, filing, and document management
• Respond to email and telephone enquiries in a timely and courteous manner

Key Skills and Experience:

• Previous experience in a receptionist or front-of-house role is desirable
• Excellent verbal and written communication skills
• Strong organisational and multitasking abilities
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Professional appearance and attitude
• Ability to remain calm and composed under pressure
• High level of discretion and confidentiality

Desirable Attributes:

• Experience working in a busy office or customer-facing environment
• Knowledge of office equipment such as printers, scanners, and switchboards
• A proactive and positive approach to work