Reception / Customer Service

Receptionist / Customer Service – £13.50 per hour

Brentford, TW8, 6 weeks, 40 hours/week (incl. some weekends)

Join a friendly, customer-focused team at a small but dynamic property company, delivering top-tier service at one of their Brentford apartment buildings.

As a Receptionist/Customer Service Assistant, you’ll be the face of the building,ensuring residents feel welcome, safe, and supported throughout their stay.

• Welcoming residents and building strong, positive relationships
• Handling day-to-day enquiries and resolving or escalating complaints
• Supporting resident communications and keeping everyone informed
• Managing parcel deliveries and ensuring smooth handovers
• Coordinating key access for contractors, agents, and other third parties
• Conducting regular inspections of communal areas for cleanliness and safety
• Ensuring seamless move-in and move-out experiences

• Previous experience in Reception, Customer Service, or Front of House
• Background in property, hospitality, or travel is a plus
• Excellent communication skills—both written and verbal
• Professional appearance and a passion for delivering great service
• Confident, self-motivated, and able to work independently

If you’re enthusiastic about creating a welcoming environment and enjoy working with people, we’d love to hear from you.

Apply now and be part of something great!

(Ritz Rec Emp Bus)