Q

Receptionist

icon building Company : Quantum Group
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Number of Applicants

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Job Description - Receptionist

We are inviting applications for Receptionsit within Admin department for an International Global Bank based in Harrow.

Additional Roles and Responsibilities

JOB ROLE

Manage Reception Desk SBI UK Ltd - Hygeia House Office and assist in all GB & Admin related functions.

JOB RESPONSIBILITY

· Greets and welcomes customers, potential customers and other visitors and directs them to the appropriate bank staff.

· Notifies appropriate staff when a visitor with an appointment arrives.

· Oversees and maintains waiting area, keeping it stocked with brochures.

· Answers questions and provides general information on banking services and policies.

· Answers incoming phone calls, transfers calls, and takes messages when necessary.

· Follows up on minor issues.

· Monitoring Front Entrance reception area for staff/visitors, to ensure they are scanned with Thermal Temperature Guns at the time of arrival

· Liaising with Premises/Facilities Manager with facilities matter in the Office/ Banking Hall area.

· Liaise with building management with online booking systems for visitors including vendor/ third party contractor etc.

· Liaise with vendors for services including visits, bookings, issues etc.

· Assisting in Administrative work (filing, scanning, copying) · Refilling the printer and ensure the area neat and tidy and replenishing the Pantry area during the day time.

· Assist the team as and when required

· Maintain clean desk policy.

· Assistance in setting up video and audio conferences, projectors, PCs, and laptops.

· Ensure to complete training on time without reminders.

· Assisting the team in arranging social/bank events inside/outside the premises.

· Adhoc general admin duties as on when required

· Visiting periodically to another office, if required.

· Cover arrangement for other staffs like Senior Associate Payments in GB and Admin department

· Any other work/task assigned from time to time by Line manager/Head of the department/Chief Operating Officer.

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