Receptionist

Temporary Property Receptionist, Sutton - immediate start - 4 weeks

40 hours a week, 5 days a week which will include weekend shifts on some weeks.

Ritz Recruitment are excited to recruit for a luxurious and high-end property development based in Sutton. They are looking for a proactive and motivated Receptionist/Customer Service Assistant who can provide first class Front of House service for the Residents and provide exceptional support with all daily operational responsibilities.

Duties will include:

• Welcoming on site enquiries, visitors and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
• Deliver all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
• Support in resident events and activities within the community.
• Assist with community preparations, including move-in and move-out processes.
• Develops and maintains local knowledge and information resources relevant to residents needs i.e. travel, entertainment, and amenities.
• Screening property visitors, guests, and contractors.
• Respond positively to customer queries and complaints, identifying and undertaking appropriate action in line with the clients’ procedures.
• Work well as part of a team to deliver exceptional resident living.
• Complete Health and Safety compliance activities.
• Register, secure and correctly issue Resident parcels/deliveries.
• Proactively attends to or organises ad hoc minor cleaning equipment.

The ideal candidate:

• Proven Reception/Front of House/customer service experience, ideally within Property, Hospitality or Leisure environments.
• Ability to adapt at pace and be motivated by exceeding customer service.
• A strong team player who is approachable and welcoming.
• Proficient in the use of Microsoft Office Packages including Word, Excel and Outlook.

(RitzRecempbus)