Receptionist / Administration Officer

• Job Type: Temporary, Full-time (Office Based)
• Location: Blackpool, FY1 3AH
• Duration: 3 months
• Pay: £12.87 per hour (PAYE)

Join Blackpool Council as a Receptionist and become the face of their adult learning centre. This role is crucial in providing a welcoming and efficient front-of-house experience for learners, visitors, and staff. If you thrive in a busy environment and are committed to excellent customer service, we would love to hear from you.

• Greet and direct learners, visitors, and staff in a professional and friendly manner.
• Manage telephone and face-to-face enquiries efficiently.
• Support the day-to-day administrative tasks of the centre including handling post, room bookings, and maintaining accurate records.
• Ensure the reception area is tidy, organised, and compliant with health and safety procedures.
• Provide administrative support during enrolment sessions, celebration events, visits, and tutor meetings.
• Be responsible for the booking system of courses, meetings, and exams.
• Input data accurately and assist in ensuring funding return deadlines are met.
• Maintain manual and computerised records and management information systems, adhering to data protection guidelines.
• Handle small amounts of cash and process payments.
• Organise meetings, book rooms, and distribute marketing literature across centres in Blackpool.
• Update the Government Course Directory and screen signage throughout the building.
• Invigilate exams and respond to customer enquiries via various communication channels.

• Proven experience in reception, front-of-house, or administrative roles.
• Excellent communication skills, both verbal and written.
• Confident in using IT systems including Outlook, Google Drive, and Excel.
• Ability to multitask and work efficiently in a busy environment.
• Friendly, professional demeanour, and reliable.
• Experience in handling cash and basic financial transactions is preferred.

If you are interested in this position, please apply using your latest CV!